The standard and performance of these services have often been less than satisfactory with poor in-room signal and inadequate access leading to guest dissatisfcation and poor hotel reviews and referrals.
Contact BIT.C for a Free Consultation which will assess your business
and its potential to benefit from the developing high speed Broadband Networks.
Marketing and Information Portal
Hospitality WiFi Information Network
Accommodation Providers
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Accommodation and Hospitality businesses have been providing wired and wireless Internet services for many years,         However ...
Value Added Services
The staggering speed in uptake of SmartPhones and Tablets which consumers have shown is now impacting significantly on Accommodation Industry revenues. Virtually all travellers now use Mobile Phones to access the Internet and communicate. Accommodation providers must offer value added services to attract and develop new revenue streams.
Accomodation
WiFi Information and Marketing
 
Integrated Information Services with Marketing and Loyalty Programs over a Branded WiFI Network
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Technology Solutions for Business Development
VoIP Telephony Networks
The portal can give users access to recommended sights and attractions to visit, transportation timetables and location mapping as well as the in-house services offered along with any special offers and loyalty campaigns. Integration of the information network with Guest Accounting information is also possible providing real-time guest managed payment and booking options.
 
To remind users to connect posters, stickers or brochure that promotes connecting to the WiFi network would contain the network name while the offers and content change depending on the promotional calendar or current events. Once on the network this collateral could feature NFC and QR to point to a web address containing the latest or relevant information.
 
As a Unified WiFi Communications Information Service the network can be run concurrently with other wireless services supporting Community, Administration and IP Voice services. It integrates seamlessly to the CIEMS public WiFi Information Portals utilised by local Government and Tourism Authorities. The WiFi Access Points we use support multiple services with their own SSID Branding providing high asset utilisation and increased revenue producing opportunities.
 
Traditional Accommodation WiFi providers simply cannot offer the level of sophistication provided by the BIT.C Solution through a shared income model where Free Internet becomes the Industry Standard.
Cloud and VoIP services have been taking the world by storm. VoIP has been on the road towards dominating the communication sector and cloud services have initiated a revolution of sorts in the data sharing and management sector. In the past the Hospitality  Sector has relied on traditional phone services as a revenue stream. With the advent of Mobile Phones this is no longer the case.
 
VoIP Networks providing centralised Telephony management and inter-carrier switching are being built. It is now the task for all organisations to address their communications strategies to leverage the growing service offerings from VoIP providers to improve productivity and reduce their communications costs.
 
BIT.C are able to assist Accommodation Providers in assessing their telecommunications needs and developing strategies, planning and ICT implementation to take advantage of these new communications technologies.
The normal approach by Accommodation Providers has been to supply wireless Internet as a premium service with significant revenue earning capabilities. These days expectations of Free WiFi have become the norm for many travellers.
 
The traditional WiFi model for hotel and accommodation providers has come to an end. Travellers now expect a premium service delivering wireless access at high speed and throughout the hotel environment, especially in-room.
 
Although guests may still be willing to pay for premium access there is an expectation that a basic level of connectivity would be provided Free of Charge,
 
The challenge now is to create an environment in which accommodation providers can offer Free Access but at the same time retain revenue earning capacity and more importantly turn this Internet service into a revenue generating communications network.
 
BIT.C can deliver on this challenge by creating an engaging WiFi service for guests deploying the latest technologies allowing users to connect and interact with a Smartphone, Tablet or laptop to access information about the hotel facilities, local area information or make bookings with local businesses and tour operators.
 
The Information Portal used to create this environment leverages information and service listings from the accommodation provider themselves and can be part of new or existing relationships with third party service providers who could become potential advertisers.